The Benefits of Text Messaging for Businesses
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Text messages are the perfect way for businesses to communicate with their customers. They are quick, easy to read, and can be read at the customer’s convenience.
Text messages also allow businesses to track whether or not the customer has read the message, which is valuable information for follow-up purposes. And, customers can reply to text messages, which makes the conversation more interactive.
Finally, text messages tend to have a high open rate, which means that more customers are likely to see and read them. This is especially beneficial for businesses that send out time-sensitive information, like appointment reminders or sales notifications.