Texting Your Customers: The More Personal Touch
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Text messages are more personal than email. They allow you to reach out to your customers on a more personal level, which can help to build relationships and trust.
Text messages are more immediate than email. They allow you to send information to your customers right away, without them having to check their email inboxes.
Text messages are more effective than email. Studies have shown that people are more likely to read and respond to text messages than they are to email.