Text Messages from Businesses: Why Consumers Love Them
There are plenty of reasons why consumers love getting text messages from businesses. Perhaps the most obvious reason is that it’s a very convenient way to stay up-to-date on the latest news and deals from their favorite brands. It’s also a great way to show your support for a particular business - after all, who doesn’t love getting a little recognition for their loyalty?
Text messages from businesses can also be a great way to surprise and delight customers. For example, a business might send a customer a coupon code for their birthday or for a special holiday. These types of messages make customers feel appreciated, and they’re more likely to continue doing business with a company that goes out of its way to show them some love.
Finally, text messages from businesses can be a great way to build relationships. By sending regular updates and engaging with customers via text, businesses can create a deeper connection with their audience. This can lead to loyalty and repeat business down the road.